Service
By maintaining sales and service relationships with virtually every local scale dealer in North America and in key industrial sectors around the globe, Rice Lake is uniquely positioned to provide you with the most efficient and cost-effective field-level support available. Our network meets the regulatory requirements for putting legal-for-trade scales into operation and services all brands of equipment.
Routine Service or Calibration
Complete the Service Request Form below or call 800-472-6703 and ask for Inside Sales.
Immediate/Emergency Service
For immediate assistance call toll-free 1-800-472-6703 (Canadian and Mexican customers please call 1-800-321-6703). If you are calling after standard business hours and have an urgent scale outage or emergency, press 1 to reach on-call personnel.
Service for Multiple Facilities
If you have a national service contract, please use the following link to request service. For more information, please contact our National Accounts Manager Glenn Zalusky at 715-434-5165 or via email at gzalusky@ricelake.com.
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